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    Eskilz CollegeEskilz College
    • HOME
    • COURSES
      • FULL QUALIFICATIONS
      • SHORT COURSES
      • EVENTS
      • WEBINAR
    • ABOUT US
      • CONTACT
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      • GALLERY
    • E-LEARNING
    • WHAT’S HAPPENING
      • COMMUNITY PROJECTS
        • LEADERSHIP ACADEMY
      • BBBEE PROJECT
    • CPD ACADEMY

      SHORT COURSES

      • Home
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      • SHORT COURSES
      • Switchboard Training For Partially Slighted And Blind people

      Switchboard Training For Partially Slighted And Blind people

      User Avatar
      EskilzCollege
      SHORT COURSES
      (0 review)
      R7,200.00
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      • Overview

      COURSE OVERVIEW:
      The course has been designed and developed by Eskilz College to train people that are Partially Slighted
      and Blind to operate a company switchboard. The learners will be provided with the following additional
      skills:
      Telephone etiquette skills
      Qualities of an Efficient Receptionist
      Dealing with People
      Dealing with Visitors
      The Reception Area
      Security
      Dealing with Difficult Situations
      Telephone Communication
      Professional Telephone Manners
      Taking Messages

       

      PROGRAMME OUTLINE:
      The course is broken into 4 modules:
      Module 1: Basic Computers
      – Start up and shut down a personal computer system using
      standard and nonstandard methods.
      – Change the configuration of a personal computer.
      – Use personal computer operating system functions.
      – Use operating system utilities.
      Module 2: Reception
      – The Importance of the Receptionist
      – Qualities of an Efficient Receptionist
      – Dealing with People
      – Dealing with Visitors
      – The Reception Area
      – Security
      – Dealing with Difficult Situations
      Module 3: Switchboard Operations
      – Types of Apparatus
      – Handling and Care of Apparatus
      – Dealing with Numerous Lines
      – Module 4: Telephone Etiquette
      – Telephone Communication
      – Telephone Techniques
      – Professional Telephone Manners
      – Taking Messages
      Module 4: Telephone
      – Telephone Communication
      – Telephone Techniques
      – Professional Telephone Manners
      – Taking Messages

       

      TYPE OF PROGRAMME:
      Skills Programme
      – Part-time
      – Full time

      DURATION

      3 months

      ADMISSION REQUIREMENTS
      Learners Must be able to speak and write in English.

      LEARNER MATERIAL
      All learning material included in tuition fee.

      PRICING
      Course Fee: R7200.00

      CERTIFICATION
      On successful completion of course, the learner will receive a certificate

      DISCLAIMER
      The information provided may vary or change at the discretion of Eskilz College. Eskilz College will
      formally notify learners of any changes or variations.

      Course Features

      • Lectures 0
      • Quizzes 0
      • Duration 50 hours
      • Skill level All levels
      • Language English
      • Students 0
      • Certificate No
      • Assessments Yes
      • Overview
      R7,200.00
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