Use electronic mail to send and receive messages Level 2

People credited with this unit standard are able to:

• Understand the concepts and terms of electronic messaging.
• Create and send an E-mail message.
• Receive and respond to e-mails.
• Work with multiple E-mail messages.
• Adjust settings to customise the view and preferences of the E-mail application.

  The performance of all elements is to a standard that allows for further learning in this area.