CORONAVIRUS (COVID-19) Employee Training
COVID-19 has led to unprecedented business disruption in a very short space of time. The fast pace and huge scale of changes to everyday life is catastrophic if not properly managed. An effective training department can be critical in helping employees and employers be more prepared and equipped when introducing staff back to work.
Health and Hygiene
The most obvious, and most important, consideration is the health and safety of employees and customers. Proper hand-washing, covering one’s mouth and nose when coughing or sneezing, and staying home when sick are the cornerstones.
Identifying and Isolating Suspected Cases
It’s often tempting for staff feeling under the weather to come into work anyway and tough it out but we are living in different times. Employees don’t want to use sick time or paid time off (PTO). Or, maybe they feel they can be as productive as they usually are.
But in the midst of the COVID-19 pandemic, companies need to be more proactive and vigilant than ever in identifying and isolating potential cases of infectious disease.
But generally, common preventive measures include sending home employees who are coughing or exhibiting other signs to avoid infecting other employees who are currently well.
Work-from-Home and Sick Leave Policies
Companies need to ensure all staff are well versed in their work-from-home and sick leave policies, especially because many policies are rapidly changing in response to the COVID-19 pandemic.
Make sure employees know what to do; who and when to call when they’re not feeling well; and, most importantly, how critical it is that they not come into work when sick.
Transitioning all staff from on-site to remote work is not a trivial exercise. The training department can be a key asset in helping communicate policies to all staff to ensure that transition is as smooth as possible.
COVID-19 pandemic has created such chaos in everyday workplace life around the world. It is therefore essential that new policies and procedures be effectively communicated, implemented and abided by. Training departments are key parts of that equation.