Change Management Level 5

A person credited with this Unit Standard is able to demonstrate an understanding of diversity among people and in particular in a specific workforce, the role and importance played by managing change in attitudes, and the attributes of a good change agent in South Africa.

In particular, on completion of this Unit Standard, the learner will be able to:

• Explain why change management is an important process for organisations to achieve sustainable trading results
• Identify examples of planned change and reactive change in an organisation
• Describe a model for effective change management and its management
• Identify reasons for resistance to change and indicate ways to overcome them
• Identify the risks inherent in any change management programme and indicate ways to manage them
• Identify and apply the competencies of an effective change agent