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Understanding hardware and software basics Operating systems navigation (Windows, macOS, or Linux) Word processing (e.g., Microsoft Word, Google Do...
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The Customer Service course is designed to equip learners with the knowledge, skills and attitudes needed to deliver effective service to internal ...
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Plan and prepare assessments Conduct fair and valid assessments Provide feedback to learners Keep accurate records
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Plan and prepare for training sessions Deliver lessons effectively to adults Use different teaching methods Assess learners fairly and give feedback
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Administration
4 to 6 weeks (can be customized) 2–3 sessions per week, 1–2 hours per session
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This course introduces learners to essential computer skills needed for study, work, and everyday digital tasks. Students will learn how to operate...
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