The Assessor Training course equips participants to become qualified assessors who can evaluate learners’ competence against specific nationa...

The Project Management course provides learners with the skills to plan, execute, monitor, and complete projects successfully — on time, with...

This Bookkeeping qualification teaches learners how to record financial transactions, reconcile accounts, manage payroll/returns (such as PAYE, UIF...

Understanding hardware and software basics Operating systems navigation (Windows, macOS, or Linux) Word processing (e.g., Microsoft Word, Google Do...

This course provides a foundational understanding of entrepreneurship and the entrepreneurial mindset. Students explore how opportunities are ident...

This qualification equips learners with the knowledge and practical skills to identify, evaluate, and control health and safety hazards in the work...

A Call Centre Skills qualification equips learners to work effectively in a contact centre (inbound/outbound calls), BPO (business process outsourc...

This course is designed to introduce learners to foundational concepts and practices in business administration. The focus is on administrative tas...

The Customer Service course is designed to equip learners with the knowledge, skills and attitudes needed to deliver effective service to internal ...

Plan and prepare assessments Conduct fair and valid assessments Provide feedback to learners Keep accurate records

Understand business structures and functions. Learn how to manage office tasks. Communicate effectively in a business environment Understand basic ...

Plan and prepare for training sessions Deliver lessons effectively to adults Use different teaching methods Assess learners fairly and give feedback